SHIPPING POLICY
'Gallery wrapped' original paintings and stretched canvas prints are shipped 'ready to hang' in purpose built plywood/wood crates. Other original paintings, either framed or unframed are also shipped in crates. These crates are a tried and tested construction to ensure the safe arrival of the artwork and opening the crate will involve removing some screws. Shipments are insured.
Please note that some prints offered are printed on paper and cannot be shipped framed because they need to be behind glass. Prints on canvas do not require glazing and are sent ready stretched.
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Prints on paper will normally be rolled and shipped in a tube. This is a safe and standard method. Please note that it's best to remove the print from the tube and allow the print to unroll itself, in other words do not force the paper to go flat.
More detailed advice will be sent with the artwork but do feel free to ask any questions prior to purchase using the contact form.
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Please note: Shipping costs are being monitored due to recent international trading policy changes and the uncertainties regarding the charges. Original paintings and prints will usually be shipped DUTY PAID until further notice. Unfortunately there are a few countries, for instance some South American countries, where the importing regulations are particularly complex and further information is needed about such potential costs.
The export tariff rates for prints vary upon destination now. For EU destinations the VAT is forwarded to the destination country by the courier.
Licenses for the disposal of packing materials at varying rates in EU countries also seem to be necessary now, however these will be dealt with individually as and when and should only cause a slight delay through customs and delivery.
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Please also note that should the estimated amount calculated for shipping and duty transpire to be excessive then the difference will be credited.
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RETURNS POLICY
Purchasing paintings and prints from this site can be done with absolute trust and confidence. In line with UK legislation, a 14 day return policy is a statutory condition of purchasing on-line. If for any reason you are not satisfied with your purchase a full refund of the price of the artwork will be provided upon the safe return of the item in its original packaging.
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The safe arrival of your purchase is of paramount importance and is always the responsibility of the sender. Upon delivery should there be a problem please advise without delay (although it's never happened yet!).
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some small print
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Whilst every effort has been made to faithfully reproduce the colours of the paintings displayed on this website, please accept that there may be some disparity on some systems/screens. The images that have proved difficult to reproduce accurately on screen have been the ink prints. These are printed using black ink on a very slightly textured pale cream/ivory coloured paper and the computer screen doesn't really capture the subtlety of the paper.
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Please note that normally when a painting is purchased the artist will legally retain the 'copyright' to the artwork. In a nutshell this means that the owner of the actual painting does not have the right to reproduce or print copies of the painting without the artist's permission.
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Hence the statement: 'Unless by separate negotiation the artist retains the copyright.'